TERMS AND CONDITIONS

Welcome to Surround Snaps. By using our website, you agree to the following terms and conditions:

BOOKING AND PAYMENT: To reserve our services, we require a non-refundable deposit of $100. The deposit is required to secure your date and time and is deducted from the total package price. We cannot hold any date without a deposit. Full payment is due 5 days prior to the event date. We accept payments via the website.

CANCELLATION POLICY: If a client cancels their reservation up to 10 days after the payment date, they are entitled to a full refund of their deposit. Any cancellations made after the 10-day grace period will forfeit their deposit. We understand that unforeseen circumstances may arise, and we will work with clients to reschedule their event date, but the deposit will remain non-refundable.

RESPONSIBILITY: We are not responsible for any damages or injuries that may occur during the event. It is the client's responsibility to provide a safe and secure area for the photo booth. Any damages to the photo booth or its accessories will be the responsibility of the client and billed accordingly.

​PHOTO USAGE: We reserve the right to use any and all photographs taken during the event for promotional purposes, including but not limited to social media, marketing materials, and advertising. Clients who do not wish to have their photographs used for promotional purposes must inform us in writing before the event.

COPYRIGHT: All photographs taken during the event are the property of Surround Snaps. Clients may request a copy of the digital files, and we will provide them with a link to download the files.

By using our services, you agree to these terms and conditions. If you have any questions or concerns, please do not hesitate to contact us.

PRIVACY POLICY

Surround Snaps ("we," "our," "us") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.surroundsnaps.com (the "Site"), or engage with our services. By using our site or services, you agree to the terms of this privacy policy.

1. Information We Collect

Personal Data: We collect personally identifiable information that you voluntarily provide to us when you register on the site, place an order, fill out a form, or otherwise enter information on our site. This may include:

• Full Name
• Email Address
• Phone Number
• Mailing Address
• Event Date and Details

Automatically Collected Data: We may collect information about your device, browsing actions, and patterns automatically when you visit our site. This may include:

• IP Address
• Browser Type
• Device Information
• Operating SystemR
• Pages visited
• Time and Date of Visit
• Referring to UR

2. How Do We Use Your Information?

We may use the information we collect from you in the following ways:

• To personalize your experience and respond better to your individual needs
• To improve our website to better serve you.
• To process your transactions efficiently
• To send periodic emails regarding your order or other products and services
• To follow up with them after correspondence (live chat, email, or phone inquiries)
• To administer contests, promotions, surveys, or other site features.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's released. appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Changes to Our Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this privacy policy, please contact us at:

surroundsnaps@gmail.com
+1(770)560-5720

Booking Policy

To ensure we provide the best possible service, all bookings must be made at least 7 days in advance. This allows us time to properly prepare and deliver an exceptional experience.
If your event is less than a week away and you would still like to inquire about our availability, please contact us directly. We’ll do our best to accommodate urgent requests, subject to availability.